Since the start of the coronavirus pandemic, more than 30 million people have filed for unemployment. Despite the fact that unemployment seems to be slowing (11.1%...
As someone who started her career in advertising in account management, decorum and client management are now in my blood. I’ve always had the desire to...
One of the most important business metrics during a recession is customer retention. Of course, getting new customers is vital to growing a business, but keeping...
Cash is the lifeblood of any company. But in a pandemic, it can be difficult to know how to perceive the cash situation of your business....
If you are a CIO, then customer experience should be at the top of your priority list. According to a report from CIO Magazine, customer service...
Applications using Content Services Platforms (CSPs) aka Enterprise Content Management (ECM) systems in 2020 need to have a clear focus on security. Well, duh. Let’s dive...
In 2018, consumers in the United States spent $128.5 billion on sustainable consumer goods. According to Nielsen, sales in the sustainable goods sector have risen 3.5%...
Companies all over the world are now declaring they are remote-first—forever. According to Fast Company, Twitter, Facebook, Shopify, Upwork, and dozens more have all publicly stated...
Restarting an economy is no easy task. As we continue to navigate the coronavirus on a global level, the next few years are going to be...
It’s one thing to be a leader during “peacetime.” It’s entirely another to be a leader during “wartime.” Ever since COVID-19 started spreading across the planet,...