Imagine you’re responsible for an enormous cruise ship. What would your role be? I often ask this question when I first meet a new leader. What’s...

In their initial stage of growth, most CEOs, CROs and CMOs expect that if they can crack the code on their company’s go-to-market (GTM) model —...

Just about every personal growth analogy can be traced back to surfing. One of the most powerful comes from surfing’s most essential task: riding waves. When...

When building a startup, there’s never a wrong time to ask for advice. However, part of the challenge of being a first-time entrepreneur is “knowing what...

There are two types of candidates: experienced and trajectory.  Experienced hires have lived through the wringer. They’ve solved major problems for other companies and they have...

In Sapiens, Yuval Harari discusses how the most influential members of society tend to be polymaths. They may do really well in one area, but their expertise...

A great culture doesn’t just happen — it’s built through care and intention. Great company cultures require intentional effort.  Culture is cultivated and groomed, not just at...

Not all terminations need to happen. For the ones that do, preserving dignity is key. I turned into a robot the first time I fired someone....

Someone once asked critically acclaimed film director and screenwriter, Stanley Kubrick, if it was usual for a director to spend so much care on lighting each...

My parents come from Sri Lanka, and I was born in the UK. We were one of those families that moved every two or three years....

In this time of the “Great Resignation”, many knowledge workers have the luxury of options and feel their “stock” rising.  In response, there isn’t a single...

I was born with a fear of the ocean. When I first tried scuba diving years ago, I was terrified. Terrified of losing control, of not...

When people want to learn a new topic, internet research alone is not enough. In Gong’s early days, one of our biggest hurdles was learning about...

We don’t grow by sitting at home by ourselves all day long. Like many others, I am just now starting to reacclimate to the real world....

Written with Marc Winter | Artwork Credit: Joy Yun You’d be hard pressed to find a company without a set of documented values.  Whether they’re codified explicitly as...

This article was written in collaboration with Carina Cortese Strategic planning needs to change because our world has changed. We’ve long assumed the world we operate in...

I’m a big believer that when you first start a company, you want to hire senior people. The first few people you bring on board are...

In a crowded marketplace, only great brands survive. Great brands are built through humanity’s oldest tool: storytelling. Nowadays, all you need to start a business is...

I have been the founder and CEO of a PR agency for over 15 years. For what it’s worth, I came from the brand side — most recently...

I’ve worked with many leaders over the years, and one thing that always surprises me is how many don’t internalize their own power. They spend their...