It’s one thing to be a leader during “peacetime.” It’s entirely another to be a leader during “wartime.” Ever since COVID-19 started spreading across the planet,...

Building a company is always stressful. For example, when we launched my previous company, Talent Rover, there was always something going on—some fire we had to...

Back in the early 2000s, a company called Liveops did something radically different in the business process outsourcing (BPO) space. As a call center, they were...

I had a meltdown last week because I was overwhelmed by life during this pandemic. Overwhelmed working my full-time graphic design job and drowning in doubt...

A crisis has a knack for exposing what’s most important. The coronavirus pandemic is challenging the fundamental fabric of our society: do people feel safe financially,...

To say the coronavirus has had an impact on the way the world “works” would be an understatement. In a matter of weeks, we’ve gone from...

People keep saying, “When the world goes back to normal.” The reality is, this is our new normal. And life before COVID-19 won’t be the same...

Overnight, working from home went from something that many of us would occasionally do to an everyday way of life. It is certainly one of the...

What does the landscape look like in a world where growing numbers of people are working from home? As the coronavirus continues to keep most of...

Our world is experiencing a health crisis. Part of that health crisis is the economy. I say that because an economy is not a static, stale...

Right now, the coronavirus pandemic is forcing businesses big and small to work twice as hard to stay afloat. For those of us who remember the...

Amazon being “out of stock” is an analogy for the current status of the world. As the coronavirus is bringing the world’s economy to a screeching...

Moving an entire company remote is more challenging than people think. For example, most medium- to large-scale businesses have processes in place for onboarding and training...

At the start of 2020, Global Wellness Summit (GWS) published a report outlining ten health and wellness trends that will continue to gain traction over the...

In the age of constant digital distractions, I firmly believe our smartphones are not to blame. Not entirely. Similar to any other “thing” in history, the...

At the beginning of March, I was promoted to oversee all of SAP’s global events, our sponsorship portfolio, and our Global Experience Centers. For those who...

Remote work has been on the rise for the past few years.  But with the coronavirus pandemic that has emerged over the past few months, and...

Now more than ever, communicating the value of your technology is a game of soft skills. I have been working in the software business for more...

A few years ago, I believed the primary reason to fire someone was because they were underperforming. However, throughout my professional career, and certainly as CEO...

Keeping customers happy comes down to one thing: managing expectations. When someone says, “I just had a terrific experience,” what they are really saying is the...