A crisis has a knack for exposing what’s most important. The coronavirus pandemic is challenging the fundamental fabric of our society: do people feel safe financially,...
Overnight, working from home went from something that many of us would occasionally do to an everyday way of life. It is certainly one of the...
Our world is experiencing a health crisis. Part of that health crisis is the economy. I say that because an economy is not a static, stale...
Right now, the coronavirus pandemic is forcing businesses big and small to work twice as hard to stay afloat. For those of us who remember the...
At the start of 2020, Global Wellness Summit (GWS) published a report outlining ten health and wellness trends that will continue to gain traction over the...
At the beginning of March, I was promoted to oversee all of SAP’s global events, our sponsorship portfolio, and our Global Experience Centers. For those who...
Remote work has been on the rise for the past few years. But with the coronavirus pandemic that has emerged over the past few months, and...
A few years ago, I believed the primary reason to fire someone was because they were underperforming. However, throughout my professional career, and certainly as CEO...
Keeping customers happy comes down to one thing: managing expectations. When someone says, “I just had a terrific experience,” what they are really saying is the...
Breakups in general are hard. But breakups in business happen all the time. Sometimes you need to let an employee go, or even a fellow leadership...