I’ve never been a naturally emotive person. In school, I was drawn to more analytical subjects like physics—that was where I felt most confident. And that’s...
“Bad shit is coming. It always is in a startup. The odds of getting from launch to liquidity without some kind of disaster happening are one...
Parkinson’s Law says, “Work expands to fill the time available for its completion,” and I’ve seen that to be too true. Company-wide meetings are a huge...
There’s been a lot of conversation about workplace perks in the tech/startup world lately. More and more big companies are offering over-the-top perks. Airbnb gives its...
Processes, protocol, and even day-to-day operations at big companies bear little resemblance to startup life. At startups, change is the only constant. This is a big...
Only when you put your agenda (aka your ego) aside can you truly build trust and connect with other people. Philosophers have been grappling with the...
At my first job out of business school, I encountered a grouch. She was the kind who, if you let her, would ruin your day right...
The bottom line is this: If you don’t master sales, your business will fail. So we expect our salespeople to be masterful relationship-builders. After all, people...
A lot of people say they’ll take on difficult tasks, but few are truly willing to do what it takes to see things through. Throughout my...
You don’t have to set out to change the world—but if you don’t have a strong “why,” you’ll likely join the heap of startups who fail...