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Susan Tran

Susan Tran is the Head of Customer Success at Spoke, where she works with forward-thinking customers like DoorDash, AllBirds, and StockX to power the on-demand workplace by delivering immediate access to knowledge and support. Spoke is an AI powered help desk that answers the repetitive questions employees ask (more than 50% in some cases) to help free up support teams (i.e. HR, IT).

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