Minutes – Insights from the internet’s brightest minds.

Susan Tran

Susan Tran is the Head of Customer Success at Spoke, where she works with forward-thinking customers like DoorDash, AllBirds, and StockX to power the on-demand workplace by delivering immediate access to knowledge and support. Spoke is an AI powered help desk that answers the repetitive questions employees ask (more than 50% in some cases) to help free up support teams (i.e. HR, IT).

Business5 years ago

How To Overcome Common Misconceptions When Adopting An A.I. Tool At Work

In my work, I’ve found that there are three common misconceptions people face when onboarding an A.I. powered tool. I’ve detailed those misconceptions below—along with how...

Minutes – Insights from the internet’s brightest minds.

Susan Tran

Articles By Susan Tran

How To Overcome Common Misconceptions When Adopting An A.I. Tool At Work