One of the things I notice and appreciate most in an employee is consideration and a strong sense of ownership. It can be truly day-making when...

We are in the age of innovation where almost every single function within a company can be improved, optimized, and provided as a scalable service. The...

Since the start of the coronavirus pandemic, more than 30 million people have filed for unemployment. Despite the fact that unemployment seems to be slowing (11.1%...

As someone who started her career in advertising in account management, decorum and client management are now in my blood. I’ve always had the desire to...

During a crisis, it’s easy to fall into a state of panic. But so far, 2020 has felt like one significant crisis after the next. We’re...

Applications using Content Services Platforms (CSPs) aka Enterprise Content Management (ECM) systems in 2020 need to have a clear focus on security.  Well, duh. Let’s dive...

Personally, I don’t think there’s ever a “right time” to start a business. If you look at the last big financial recession, a lot of powerful...

Companies all over the world are now declaring they are remote-first—forever. According to Fast Company, Twitter, Facebook, Shopify, Upwork, and dozens more have all publicly stated...

Ever since the coronavirus started spreading across the globe, much of the conversation has been focused around working remotely.  For example, Twitter just announced that employees...

Restarting an economy is no easy task. As we continue to navigate the coronavirus on a global level, the next few years are going to be...

It’s one thing to be a leader during “peacetime.” It’s entirely another to be a leader during “wartime.” Ever since COVID-19 started spreading across the planet,...

Building a company is always stressful. For example, when we launched my previous company, Talent Rover, there was always something going on—some fire we had to...

Back in the early 2000s, a company called Liveops did something radically different in the business process outsourcing (BPO) space. As a call center, they were...

I had a meltdown last week because I was overwhelmed by life during this pandemic. Overwhelmed working my full-time graphic design job and drowning in doubt...

A crisis has a knack for exposing what’s most important. The coronavirus pandemic is challenging the fundamental fabric of our society: do people feel safe financially,...

To say the coronavirus has had an impact on the way the world “works” would be an understatement. In a matter of weeks, we’ve gone from...

People keep saying, “When the world goes back to normal.” The reality is, this is our new normal. And life before COVID-19 won’t be the same...

Overnight, working from home went from something that many of us would occasionally do to an everyday way of life. It is certainly one of the...

What does the landscape look like in a world where growing numbers of people are working from home? As the coronavirus continues to keep most of...

Our world is experiencing a health crisis. Part of that health crisis is the economy. I say that because an economy is not a static, stale...