As part of my series about the “How Business Leaders Plan To Rebuild In The Post COVID Economy”, I had the pleasure of interviewing Hicham Azhari...

One of the things I notice and appreciate most in an employee is consideration and a strong sense of ownership. It can be truly day-making when...

Businesses fail every day for a number of reasons. There’s no market for the product or service being sold Incorrect go-to-market strategy The product doesn’t actually...

We are in the age of innovation where almost every single function within a company can be improved, optimized, and provided as a scalable service. The...

Since the start of the coronavirus pandemic, more than 30 million people have filed for unemployment. Despite the fact that unemployment seems to be slowing (11.1%...

As someone who started her career in advertising in account management, decorum and client management are now in my blood. I’ve always had the desire to...

One of the most important business metrics during a recession is customer retention. Of course, getting new customers is vital to growing a business, but keeping...

During a crisis, it’s easy to fall into a state of panic. But so far, 2020 has felt like one significant crisis after the next. We’re...

Cash is the lifeblood of any company. But in a pandemic, it can be difficult to know how to perceive the cash situation of your business....

If you are a CIO, then customer experience should be at the top of your priority list. According to a report from CIO Magazine, customer service...

Applications using Content Services Platforms (CSPs) aka Enterprise Content Management (ECM) systems in 2020 need to have a clear focus on security.  Well, duh. Let’s dive...

In 2018, consumers in the United States spent $128.5 billion on sustainable consumer goods. According to Nielsen, sales in the sustainable goods sector have risen 3.5%...

Personally, I don’t think there’s ever a “right time” to start a business. If you look at the last big financial recession, a lot of powerful...

Companies all over the world are now declaring they are remote-first—forever. According to Fast Company, Twitter, Facebook, Shopify, Upwork, and dozens more have all publicly stated...

Ever since the coronavirus started spreading across the globe, much of the conversation has been focused around working remotely.  For example, Twitter just announced that employees...

Restarting an economy is no easy task. As we continue to navigate the coronavirus on a global level, the next few years are going to be...

It’s one thing to be a leader during “peacetime.” It’s entirely another to be a leader during “wartime.” Ever since COVID-19 started spreading across the planet,...

Building a company is always stressful. For example, when we launched my previous company, Talent Rover, there was always something going on—some fire we had to...

Back in the early 2000s, a company called Liveops did something radically different in the business process outsourcing (BPO) space. As a call center, they were...

I had a meltdown last week because I was overwhelmed by life during this pandemic. Overwhelmed working my full-time graphic design job and drowning in doubt...