There are two types of candidates: experienced and trajectory. Experienced hires have lived through the wringer. They’ve solved major problems for other companies and they have...
In Sapiens, Yuval Harari discusses how the most influential members of society tend to be polymaths. They may do really well in one area, but their expertise...
Not all terminations need to happen. For the ones that do, preserving dignity is key. I turned into a robot the first time I fired someone....
My parents come from Sri Lanka, and I was born in the UK. We were one of those families that moved every two or three years....
I was born with a fear of the ocean. When I first tried scuba diving years ago, I was terrified. Terrified of losing control, of not...
When people want to learn a new topic, internet research alone is not enough. In Gong’s early days, one of our biggest hurdles was learning about...
I’ve worked with many leaders over the years, and one thing that always surprises me is how many don’t internalize their own power. They spend their...
In 2008, Forbes began publishing their annual list of America’s top colleges. From then through 2019, the list was more or less a confirmation of conventional...
We have a running joke in our extended family that my husband, Brad, loves sloths. I couldn’t tell you when it started, but whenever it’s time...
I think playing it safe is the riskiest thing you can do as a business leader—and being subtle is boring. Customers don’t pick up on subtleties....